Our Commitment

What Information we collect

When you accomplish online forms or provide digital copies of documents to inquire about our products and/or otherwise interact with us via our website, mobile application, social networking sites, hotline or other customer service facility, we receive Information about you. We do so to improve and deliver our services and to improve your overall transaction with us in order to serve your best interests and give you the maximum benefit as an RLC and/or RCR client.

The Information we collect and process includes, but is not limited to, the following:

• Personal information – full name, gender, date of birth;
• Contact information – home address, mobile phone number, email address;

We may link together your Information with other data that we have collected about you from our affiliates, employees, service providers and other sources (to the extent permitted in terms of this Privacy Policy).

Data Subject Rights

We acknowledge your data subject rights as enumerated below:

• Right to be informed
• Right to Access
• Right to Object
• Right to Rectification
• Right to Erasure or Blocking
• Right to Damages
• Right to Data Portability
• Right to File A Complaint

If at any point you have concerns about your Data Privacy, please contact us at:

Data Protection Office

8397-0101 / +63 998 840 3172

dpo@robinsonsland.com

How we use your Information

We use your Information to:

• Notify and alert you of updated information, special offers, other new products or services, or to provide marketing or promotional materials;
• Complete a transaction or service;
• Manage, organize, and/or operate services and/or promotional activities you participated in;
• Notify you on material change to Terms & Conditions and Privacy Policy if necessary and/or when required by relevant laws and regulations;
• Allow you to upload content to the Mobile App;
• Analyze, review, improve and/or develop product(s) and/or service(s);
• Understand user experience of those who use our Mobile App;
• Protect and defend our rights and property, including without limitation by way of legal proceedings;
• Meet our legal compliances and/or audit requirements;
• Survey / research purposes to improve customer experience/satisfaction;
• Comply with regulatory reporting and internal recordkeeping purposes; or
• Comply with government orders or requirements, laws, rules, and regulations, or with court orders.

Whom we may share your Information with

We may disclose your Information to our officers, employees, and accredited service providers whose task is to fulfil our obligations to you on our behalf as program operator or for relevant marketing offers and services.

We may also disclose your Information to our lawyers or legal advisors for the purpose of establishing, exercising or defending our legal rights; in response to government authorities, agencies or other third parties to the extent permitted or required by applicable law; in response to subpoenas, court orders or legal processes.

How we protect your Information

We implement organizational, physical and technical measures to protect your personal information. This includes putting user access controls mechanisms in place, training our employees in handling your personal information, and signing data processing and/or sharing agreements with our affiliates and accredited service providers.

We use SSL (Secure Socket Layer) protocol to protect in transmission the Information we collect online from you.

Our officers, employees, agents, and accredited service providers are made aware of internal information security policy, privacy policy and data breach response process and trained to respond to any breach of security swiftly and effectively.

Access and Accuracy of your Information

Any Information processed by RLC in connection with this Privacy Policy is controlled by Robinsons Land Corporation. You may access and/or view your Information online. If you wish to obtain a copy, correct any information or delete your full information held by us, please contact us in writing via the mechanism provided in the platform or you may contact the Data Protection Office at 397-0101 or at mobile number +639988403172 or send us an email at .

Cookies

We use cookies, which are small pieces of data stored on the web browser on your computer, to help us improve your user experience of our platform and website, and track your use of a partner’s website in order to fulfil our obligations as program operator. You can enable or disable cookies. However, you may not be able to receive certain benefits and services if cookies have been disabled completely.

Links to other Websites

For the convenience of access to information, we provide you links to other websites. Accessing these websites is solely at your own risk and we shall not be responsible for the availability, privacy practices, content, views or the use of any Information that you may share with these websites.

How long do we store your Information

All Information that has been collected from you will only be stored for a limited duration that is relevant to the purpose for which it was processed and for as long as required by applicable law.

Destruction of Information

Should you disagree with this Privacy Policy and would like to deactivate or disable your account in this platform, you may opt to delete your account in the settings page of the platform. If you are unable to do so, please contact us to have it addressed. Once the account is closed, we shall securely dispose all Information about you on the platform. Some information may remain in backup copies and logs for up to 30 days but shall not be used for any purpose other than legally required. Accounts which are inactive for more than 3 years shall be deactivated, and 3 years thereafter shall be closed.

Updates to Privacy Policy

We reserve the right to amend this Privacy Policy at any time by posting a notice and a revised version of the Privacy Policy on our platform, and by notifying you via electronic means. The revised Privacy Policy shall be effective upon posting on the platform. It is your responsibility to be apprised of these changes in the Privacy Policy. If you disagree with the changes, you may close your account by contacting us.